Punjabi Telecalling - Internship

Selected intern's day-to-day responsibilities include:

1. Connect with parents (mostly mothers) who have recently seen the app in
field demonstrations or have just downloaded it.
2. Explain how to navigate and use the app, highlighting how it helps them
teach their children at home.
3. Encourage them to begin with the first 3-5 learning activities to get
started confidently.
4. Use friendly and motivating language to build trust.
5. Handle simple user queries, such as problems with sound or accessing
tasks.
6. Provide step-by-step technical help, including how to:
7. Open and use the app
8. Turn on or adjust audio features
9. Work in offline mode
10. Collect feedback from each parent noting what they enjoy, any challenges
faced, and reasons for discontinuing use if applicable.
11. Record daily updates on calls, user feedback, and technical issues in the
tracking sheet.