Program Management - Internship

G

Grexa AI Private Limited

Internship Thane, Navi Mumbai, Dombivli, Mumbai, Panvel, India INR 10,000 - 20,000 / stipend Posted 2 weeks ago
Application deadline in 5 days

We're looking for a program management intern to help ensure a seamless, high-

impact experience for our clients. You'll work closely with founders and the

customer operations team to onboard users, support adoption, gather feedback,

and drive value at every step of the client journey. This is a unique

opportunity to understand how great SaaS products scale through customer

empathy, proactive problem-solving, and strong internal collaboration.

Selected intern's day-to-day responsibilities include:

1\. Support the onboarding of new clients, ensuring they understand the

platform and start integrating Grexa into their day-to-day workflows

2\. Help build and refine internal processes to understand client goals and

success metrics better

3\. Monitor client usage and engagement data, identifying opportunities for

improvement and support

4\. Be a point of contact for client queries, helping troubleshoot issues and

coordinate with internal teams when needed

5\. Collect feedback from users and translate it into actionable insights for

the product and marketing teams

6\. Assist in identifying upsell and feature adoption opportunities, helping

customers unlock more value from the platform

7\. Contribute to documentation and support resources to improve the

onboarding and learning experience

Required Skills

Client Interaction (general)
Required
Client Relationship (general)
Required
Effective Communication (general)
Required
Problem Solving (general)
Required

About Grexa AI Private Limited

Grexa AI is a venture-backed startup on a mission to build the world's first Marketing AI Platform for small businesses - a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing. Founded by 4 seasoned IIT alumni and former Testbook Founders/CXOs (scaled to $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a track record of building at scale. We're funded, building fast, and assembling a high-performing team to disrupt the global digital marketing space from India. If you're excited to solve real problems and build transformative AI products - this is your calling.

Job Summary

Job Type: Internship
Location: Thane, Navi Mumbai, Dombivli, Mumbai, Panvel
Salary: INR 10,000 - 20,000 / stipend
Posted: January 9, 2026
Deadline: February 3, 2026

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