Customer Success - Internship
Triluxo Technologies Private Limited
Selected intern's day-to-day responsibilities include:
1\. Manage day-to-day communication with US-based clients regarding project
progress, requirements, and deliverables.
2\. Conduct technical project check-ins, understand client expectations, and
translate requirements into structured tasks for tech teams.
3\. Coordinate with AI engineers, developers, and delivery teams to ensure
project milestones are met.
4\. Monitor deployment progress of AI Agents and automation workflows.
5\. Prepare professional documentation: meeting minutes, reports, follow-ups,
and technical summaries.
6\. Maintain and update CRM, project trackers, and internal systems.
7\. Identify risks, delays, or escalations and collaborate with relevant teams
to resolve them quickly.
8\. Contribute to improving customer success processes, onboarding flows, and
delivery operations.
Required Skills
About Triluxo Technologies Private Limited
Founded in 2020, Triluxo Technologies provides innovative and cutting-edge technology-based solutions around the world for virtual learning. Triluxo is an emerging startup with a vision and mission of providing quality education with an inclusive spirit. With great minds, we desire to foster a love of learning among our users.
Job Summary
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