HR Operations Specialist - Internship

Selected intern's day-to-day responsibilities include:

1\. Manage HR case handling and SLA-based service delivery (onboarding,

offboarding, employee queries, letters, HR help desk).

2\. Administer and maintain Zoho People (roles, permissions, data integrity),

and coordinate Zoho Payroll inputs; support integrations/reporting with Zoho

Analytics.

3\. Own payroll input readiness, reconciliations with Finance, and statutory

compliance documentation.

4\. Standardize HR processes, SOPs, templates; drive continuous improvement

and automation (Zoho Flow/Blueprints).

5\. Ensure compliance with policies and labor regulations (record retention,

consent/privacy, audit readiness).

6\. Build & publish HR dashboards (SLA adherence, CSAT/NPS, case volumes,

cycle times, accuracy).

7\. Manage HR vendors (Background checks, benefits admin, HR tech); track SLAs

and performance.

8\. Partner with TA, compensation, ER, and L&D on cross-functional HR projects

and audits.