Telecalling - Internship

Selected intern's day-to-day responsibilities include:

1. Outbound Calling: Make outbound calls to potential and existing customers
to promote products and services and gather feedback
2. Customer Engagement: Build rapport with customers by understanding their
needs and addressing their inquiries effectively
3. Lead Generation: Identify and qualify leads for the sales team based on
conversations with customers
4. Follow-Up: Schedule and conduct follow-up calls to maintain customer
interest and ensure satisfaction
5. Data Entry: Update customer information and call details in the CRM system
6. Appointment Scheduling: Set up appointments or meetings for the sales team
with interested customers
7. Feedback Collection: Gather and record customer feedback to help improve
products and services
8. Script Adherence: Follow calling scripts where applicable while adapting
to spontaneous conversations as needed