Telecalling - Internship

As a Telecalling intern at Spikitech Private Limited, you will have the
opportunity to enhance your communication skills while providing exceptional
customer service. Your role will involve interacting with clients over the
phone in both English and Hindi, ensuring their needs are met in a
professional and efficient manner.

Key responsibilities:
1. Conducting outbound calls to potential clients to introduce our products
and services.
2. Handling inbound calls from existing customers, addressing their queries
and resolving any issues.
3. Maintaining accurate records of customer interactions and transactions.
4. Following up with customers to ensure satisfaction and secure sales.
5. Collaborating with the sales team to identify opportunities for upselling
or cross-selling.
6. Participating in training sessions to improve communication and sales
techniques.
7. Adhering to company policies and procedures to provide a consistent level
of service to all clients.

If you are a motivated individual with excellent English and Hindi
proficiency, this internship is the perfect opportunity to kickstart your
career in customer service. Join us at Spikitech Private Limited and embark on
a rewarding journey towards professional growth and development.