Telecalling - Internship

Selected intern's day-to-day responsibilities include:

A. Handle incoming & outgoing calls:
1. Make outbound calls to potential customers
2. Attend inbound calls (if required)
3. Provide basic information and answer initial questions

B. Generate leads:
1. Identify potential customers
2. Collect customer details
3. Add leads into CRM/Excel sheet

C. Explain company products/services:
1. Give customers a basic understanding of the company
2. Explain key features, benefits, and pricing (if allowed)
3. Solve simple queries

D. Schedule meetings/demos:
1. Book appointments with the sales team
2. Confirm date & time with customers
3. Share meeting details with the sales executive

E. Maintain records:
1. Update call logs and lead status
2. Keep track of follow-ups
3. Report daily/weekly work to the manager

F. Follow up with leads:
1. Call warm leads regularly
2. Remind them about meetings
3. Re-engage old or inactive leads