Technical Customer Support - Internship

Selected intern's day-to-day responsibilities include:

1. Provide hardware technical support for caf devices.
2. Resolve technical queries raised by caf staff through calls, tickets, or
messaging platforms.
3.Troubleshoot issues related to system connectivity, hardware malfunctions,
and peripheral device failures.
4. Maintain technical documentation, including issue logs, troubleshooting
steps, and resolution summaries.
5. Prepare regular reports on technical issues, root causes, downtime, and
resolutions.
6. Assist in hardware setup for new caf openings or system upgrades.