Student Engagement - Internship

Selected intern's day-to-day responsibilities include:

1. Reach out to potential students via phone to provide detailed information
about NST programs.
2. Conduct follow-up calls to nurture leads and ensure conversions through
personalized guidance.
3. Qualify leads based on defined criteria and share insights with the
counsellor or admissions team.
4. Maintain accurate and updated records of all communications and lead
statuses in CRM tools.
5. Collaborate with the marketing and admissions teams to refine outreach and
conversion strategies.
6. Address student queries professionally, ensuring clear communication and
timely resolution.
7. Support in scripting FAQs, call templates, and communication workflows.
8. Track and report daily and weekly calling metrics.