Operations - Internship

About the Role

We are looking for a detail-oriented and proactive Operations Intern to
support our ongoing student engagement and data management work in helpline
initiatives. The intern will play a key role in ensuring smooth coordination
between students and internal teams by managing academic data, maintaining
accurate records, and assisting in reporting and process improvements.

Selected intern's day-to-day responsibilities include:

A. Student Engagement & Data Collection
1. Connect with students through phone calls and digital platforms to gather
academic performance details and feedback.
2. Maintain rapport with students to ensure timely and accurate data
submission.
3. Coordinate with project teams to schedule academic assessments or data
reviews.

B. Data Management & Reporting
1. Enter, verify, and update student information in internal databases and
spreadsheets.
2. Generate periodic reports on academic performance trends and student
engagement metrics.
3. Assist in data cleaning, validation, and documentation to support program
monitoring and evaluation.

C. Collaboration & Coordination
1. Liaise with internal stakeholders such as counselors, project
coordinators, and operations leads to ensure data alignment.
2. Support cross-functional communication and documentation for ongoing
projects.
3. Maintain confidentiality and adhere to data protection protocols.
ls.