Operations - Internship
Ekincare
Selected intern's day-to-day responsibilites include:
1. Managing backend operations, including appointment confirmations, client
coordination, and escalations.
2. Preparing SOD and EOD reports and following up on inquiries.
3. Communicating effectively with corporate customers and internal
stakeholders.
4. Handling customer queries through chat, calls, and emails.
5. Understanding customer needs, providing timely resolutions, and ensuring
customer satisfaction.
6. Upselling relevant services based on user interactions and requirements.
7. Analyzing issues and taking ownership to deliver smooth customer journeys.
Required Skills
About Ekincare
Join one of India's fastest-growing health benefits platforms. Ekincare is a Series B-funded startup operating in the rapidly evolving health and insure-tech sector. Trusted by 1,000+ companies, including Nike, Netflix, Airbnb, S&P Global, and Dmart, our platform helps employers manage healthcare benefits efficiently, reduce costs, and improve employee engagement. We've been recognized for innovation by NASSCOM (Top 10 Most Innovative Startups) and Google for Startups. If you're ambitious, eager to grow in a fast-paced environment, and passionate about making a real difference in employee wellness across India Inc., Ekincare is the place for you.
Job Summary
Ready to Apply?
Take the next step in your career journey. Join Ekincare and make an impact.