Cafe Operations - Internship

Selected intern's day-to-day responsibilities include:

A. Operational standardization (primary focus):

This is the core, documentation-heavy work, ensuring consistency across your

Food & Beverage (F&B) operations.

B. Standard operating procedures (SOPs) development:

1\. Work with kitchen/bar staff to observe and document the precise, step-by-

step process for every item (recipes, drink builds, plating, cleanup,

opening/closing).

2\. Create clear, concise, and user-friendly SOP documents for all critical

functions (e.g., inventory management, hygiene, equipment usage).

C. Ingredient documentation:

1\. Create a complete, standardized log of all ingredients used.

2\. Document supplier information, required quality specifications, storage

guidelines (temperature, location), and shelf life/rotation (FIFO - First In,

First Out).

D. Visual documentation:

1\. Take high-quality, illustrative photographs of:

2\. Each step of the food/beverage preparation. The final, standardized

presentation/plating of all menu items.

3\. Standardized station setup and cleanliness.

E. Market intelligence & analysis (secondary focus): This provides valuable

external insights to inform your F&B strategy.

F. Competitor analysis:

1\. Identify key local, regional, or conceptual competitors.

2\. Document and analyze their menu structure, pricing, popular items, service

style, and operational innovations (e.g., use of technology).

G. Trend monitoring:

1\. Research emerging F&B trends (e.g., sustainable sourcing, plant-based

options, specific flavor profiles, new service models).

2\. Summarize findings and suggest potential menu or operational adaptations.

3\. Customer feedback synthesis:

4\. Help analyze existing customer feedback (surveys, online reviews) to

identify common pain points or areas of delight related to product quality or

service consistency