Part-Time Operations Assistant (Work From Home) - Internship

We're a growing SaaS startup looking for a motivated and detail-oriented

individual to join our customer support team. If you enjoy helping customers,

solving problems, and working in a fast-paced environment, we'd love to hear

from you.

Selected intern's day-to-day responsibilities include:

As a Customer Support Executive, your day-to-day tasks will include:

1\. Responding to customer queries via email and live chat in a timely and

professional manner.

2\. Assisting users with product-related questions, troubleshooting issues,

and guiding them through features or processes.

3\. Escalating technical or complex issues to the appropriate internal teams

when needed.

4\. Maintaining accurate records of customer interactions and feedback.

5\. Collaborating with the support team to improve customer satisfaction and

meet performance targets.

6\. Continuously learning about the product to provide up-to-date and accurate

information.

If you're confident in your ability to deliver exceptional customer

experiences and are eager to learn in a dynamic environment, apply now we're

excited to meet you!