Content Writing - Internship

About Simplotel:

Simplotel is a Bangalore-based, Software-as-a-Service (SaaS) company helping

over 3,000 hotels across 26 countries grow their direct business. We are

powering e-commerce for some of the largest hotels in India. The name

Simplotel comes from a combination of Simple and Hotel - our mission is to

Simplify the life of hoteliers through technology. Simplotel is a 'Shopify for

Hotels', was founded in October 2013 and is funded by Go-MMT - India's largest

Online Travel Agency.

*Simplotel was awarded the best startup in travel & hospitality for 2021 by Startup India, an initiative of the Union Ministry of Commerce & Industry in India.

(https://www.startupindia.gov.in/nsa2021results/travel.html)

Position: Content Operations Specialist

A candidate responsible for overseeing the efficient management and delivery

of content. This position requires a detail-oriented individual with

exceptional organizational skills, a strong understanding of content

management systems, and the ability to collaborate with cross-functional

teams. The candidate must also possess knowledge of the best SEO practices to

optimize the website for our customers. The Content Operations Specialist will

play a vital role in ensuring the timely and accurate publication of content

while maintaining high-quality standards.

Roles and Responsibilities:

Oversee the end-to-end management of content

Modify, write, and edit content tailored for hotels and the travel industry to

meet client specifications and industry standards.

Ensure changes are published accurately and on schedule.

Work closely with cross-functional teams, including marketing, design, and

development, to ensure seamless content integration and execution.

Engage with customers to understand their content needs and provide support

for content-related inquiries or issues.

Perform regular content audits to ensure SEO compliance and identify areas for

improvement.

Stay updated with industry trends and SEO developments to continuously

optimize content strategies.

Maintain a high level of attention to detail in all aspects of content

creation and management.

Prioritize tasks effectively to meet deadlines and manage multiple content

projects simultaneously.

Monitor content workflows and ensure timely completion of content-related

tasks.

Provide excellent customer service by addressing content-related queries and

issues promptly.

Assist customers in navigating content management tools and understanding

content strategies.

Required Skills and Experience:

0 - 2 years of experience

Excellent written and spoken English

Ability to modify (write and edit) content for hotels and the travel industry

Basic technical skills to work with content management systems

Ability to work with customers - large and small

Ability to collaborate within a team and with cross-functional departments

Ability to manage time and hit deadlines

Knowledge and best practices for Search Engine Optimisation

Any bachelor's degree (preferably Journalism & Mass Comm), with English as the

first language

Location: Bengaluru