Sales And Operations - Internship

Selected intern's day-to-day responsibilities include:

A. Sales & lead conversion:

1\. Handle inbound and outbound leads via calls, WhatsApp, CRM, and direct

interactions

2\. Qualify leads based on project scope, budget, timeline, and intent

3\. Build professional rapport and trust with customers

4\. Drive structured follow-ups to convert leads into confirmed projects

5\. Clearly communicate TatvaOps' value proposition, process, and

differentiation

6\. Address customer queries related to pricing, scope, and execution flow

B. Sales-led coordination & execution readiness:

1\. Coordinate with service providers and internal stakeholders during

quotation and negotiation

2\. stages

3\. Ensure all requirements, documents, and confirmations are in place before

closure

4\. Support smooth transition from sales closure to project initiation

5\. Act as the single point of accountability from lead stage to project kick

off

C. Vendor onboarding & sales-led partner coordination:

1\. Identify, engage, and onboard service providers as part of the sales

process

2\. Collect, verify, and maintain vendor details, documents, and basic

credentials

3\. Assess vendor suitability based on category, pricing, availability, and

service quality

4\. Act as the primary point of coordination between customers and vendors

during pre-sales

5\. Facilitate quotation discussions, scope alignment, and negotiation support

6\. Ensure vendor readiness before project confirmation (This role requires

sales professionals who can think beyond just closing and ensure readiness for

execution)

D. CRM, funnel & sales operations:

1\. Maintain accurate CRM records including lead status, follow-ups, and call

logs

2\. Track funnel movement, conversion ratios, and drop-offs

3\. Prepare daily and weekly sales activity and performance reports

4\. Ensure all customer communication, quotations, and documents are properly

recorded

E. Field & market interaction:

1\. Conduct site visits, vendor interactions, and client meetings as required

2\. Capture on-ground insights related to pricing, customer expectations, and

competition

3\. Represent TatvaOps professionally in all external interactions

F. Reporting, feedback & improvement:

1\. Share daily updates on leads, follow-ups, and closures

2\. Participate in review meetings and sales discussions

3\. Provide structured feedback to improve sales scripts, processes, and

customer experience