Key Account Manager & Operations - Internship

Selected intern's day-to-day responsibilities include:

1\. Segregate and tag client accounts based on payment status; keep the master

tracker fully up to date.

2\. Verify invoice details (client info, rates, quantities, taxes, credits)

for accuracy before release.

3\. Ensure invoices are generated and dispatched on time; follow up to confirm

receipt.

4\. Maintain an organized billing tracker with version control, status

updates, and audit notes.

5\. Reconcile payments against invoices; flag discrepancies and drive swift

resolution with the finance team.

6\. Coordinate with Sales/Operations to gather inputs required for accurate

billing and any adjustments.

7\. Prepare weekly MIS: invoice status, collections progress, outstanding

amounts, and risks.

8\. Communicate with clients for clarifications on billing and share

supporting documents when needed.

9\. Document SOPs/checklists for recurring billing tasks and update them as

processes evolve.

10\. Identify gaps or recurring errors in the billing flow and suggest process

improvements.

11\. Keep CRM/records updated with invoice numbers, dates, values, and payment

timelines.

12\. Uphold data accuracy, confidentiality, and compliance with internal

policies at all times.