Hotel Management (Operations) - Internship
Le Réve
Selected intern's day-to-day responsibilities include:
A. Reservations & lead management:
1\. Attend and respond to incoming calls, WhatsApp messages, and booking
inquiries
2\. Maintain a lead tracker (Excel/Google Sheets), including:
Guest name
Contact details
Source (Instagram, Airbnb, reference, etc.)
Dates requested
Quoted price
Status (New/Follow-up/Confirmed/Lost)
Do regular follow-ups with warm leads
Update booking status daily
Coordinate with you before confirming any booking
B. Bookkeeping & expense tracking:
1\. Maintain daily expense records, including:
Staff payments
Utilities
Maintenance
Groceries & supplies
Marketing spends
2\. Create and update:
Daily Expense Sheet
Monthly Expense Summary
Income vs Expense Sheet
Collect bills/invoices and ensure they are properly logged
Share weekly financial summaries with you
(No CA-level work required - basic accounting discipline only)
C. Inventory & purchase records:
1\. Maintain inventory sheets for:
Kitchen supplies
Toiletries
Cleaning materials
Linen & consumables
2\. Track:
Opening stock
Daily usage
New purchases
Closing stock
Flag low stock in advance and assist in purchase planning
Maintain vendor details and purchase dates
D. Site inspections & reporting:
1\. Conduct routine property checks:
Cleanliness
Room readiness
Pool area & common spaces
2\. Assist during:
Pre-check-in inspections
Post-checkout inspections
3\. Report:
Damage
Maintenance issues
Staff-related concerns
Take photos/videos when required and share reports.
Required Skills
About Le Réve
Le Reve is a boutique stay brand that blends luxury, comfort, and personalized hospitality into every experience. Designed for modern travelers seeking more than just accommodation, Le Reve curates handpicked stays that combine elegant architecture, thoughtful interiors, and warm service. Each property reflects a unique character and charm, whether it's a tranquil getaway surrounded by nature or a stylish city retreat designed for leisure and business alike. At Le Reve, we believe travel is about creating meaningful moments. That's why every detail is carefully considered, from curated amenities and personalized touches to seamless services that make guests feel truly at home. Our vision is to set a new benchmark in boutique hospitality by offering intimate, design-forward stays that celebrate individuality and authenticity.
Job Summary
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