Donor Experience - Internship

Selected intern's day-to-day responsibilities include:

1. Engaging potential donors through outbound calls.
2. Providing technical assistance and troubleshooting donation-related issues
after receiving training.
3. Actively listening to understand the reasons behind incomplete
transactions.
4. Collecting valuable feedback during interactions to identify and address
common pain points in the donation process.
5. Using persuasive communication techniques to encourage donors to complete
their donations.
6. Emphasizing the impact of contributions to motivate donors during
interactions.
7. Collaborating with the campaigns team at United Way Mumbai to ensure
consistent messaging.
8. Maintaining accurate records of donor interactions to track progress and
improve engagement strategies.
9. Gathering feedback and insights to help refine the donation process.
10. Contributing to enhanced fundraising results by fostering a more engaged
donor base, ultimately benefiting the charitable causes supported by the
marathon.