Project Management - Internship

About Us

We are one of the world's leading retail artificial intelligence research

groups. ParallelDots is headquartered in the US with a major development

center in India. We work with leading CPG manufacturers and retailers

worldwide, focusing on Image Recognition. Our flagship product, ShelfWatch,

helps these global customers optimize in-store exposure and maximize sales.

Our mission is to create stores of the future by building a one-stop platform

that automates in-store execution, allowing our customers to focus on driving

shopper engagement.

About the Role

The Customer Success team at ParallelDots is responsible for ensuring the

successful and seamless implementation of our AI products for customers

globally. This internship offers unparalleled exposure to the confluence of

sales, product, engineering, and data science where all aspects come together

to deliver complex, high-impact projects.

We are looking for an ambitious and analytically driven Intern to join us. You

will actively support project delivery operations, focusing heavily on data

management and reporting. This role is ideal for a candidate ready to take

ownership of critical tasks and who possesses a strong bias for action to

proactively solve problems. You will gain hands-on experience in using

analytical tools (specifically Excel) and business intelligence tools such as

PowerBI and Zoho Analytics to handle, synthesize, and validate the large,

complex datasets that power our AI solutions.

Roles and Responsibilities

As a Customer Success & Data Operations Intern, you will focus on high-impact

projects that require analytical precision and a high degree of

accountability.

Data Analysis & Complex Calculations (Excel Focus):

Own the execution of complex calculation workflows within Excel to process raw

AI output and transform it into customer-ready insights.

Apply advanced Excel functions (VLOOKUPs, Pivot Tables, conditional logic) to

manage and reconcile large, multi-sheet datasets containing both numeric

performance data and descriptive store execution metrics.

Translate project delivery metrics into tangible ROI figures for customers by

accurately executing business logic and complex formulas.

Operational Ownership & Execution:

Take full ownership of assigned segments within the customer onboarding

process, ensuring data feeds and reporting mechanisms are set up accurately

and on time.

Demonstrate proactiveness by identifying potential roadblocks in data

processing workflows and proposing solutions before they escalate.

Support Project Coordinators by maintaining rigorous quality control over all

data guaranteeing the accuracy, consistency, and integrity of every report

shared with global customers.

Cross-Functional Communication:

Assist in coordinating information flow across internal teams (Data Ops,

Engineering) to resolve data issues quickly, showcasing initiative in driving

tasks to resolution.

Support the creation of professional, customer-facing presentations that

summarize project analysis and insights.

You will have opportunities to assist in presenting these analytical findings

to internal teams and occasionally to customers, requiring strong

communication and presentation skills.

What We Look For

A high level of personal accountability; you treat every task as your own and

commit to delivering accurate, on-time outputs that your team and customers

rely on.

A strong bias for action. You don't wait for instructions; you actively seek

out ways to improve processes, ask clarifying questions, and move projects

forward efficiently.

Strong proficiency in Microsoft Excel is mandatory. This includes advanced

knowledge of lookup functions, pivot tables, and the ability to build and

debug complex, multi-step calculation models.

Proven ability to work comfortably with very large datasets both quantitative

(sales, metrics) and qualitative (descriptive labels, attributes) using Excel

as a primary tool for manipulation and synthesis.

Qualifications

Currently pursuing a degree in Business, Economics, Finance, Data Science, or

a related field.

Demonstrable high proficiency in Excel.

Prior experience (academic projects, previous internships, or

extracurriculars) that required taking initiative and owning outcomes.

Excellent written and verbal communication skills.

Highly adaptable, enthusiastic about technology, and eager to learn in a fast-

paced environment.