Customer Success (Technical) - Internship
Wobot Intelligence Private Limited
Selected intern's day-to-day responsibilities include:
1. Monitor accounts and serve as the day-to-day contact for assigned accounts
2. Identify areas of opportunity, highlight best practices, and document them
3. Analyze potential issues related to customer accounts and channel them
internally for faster resolution
4. Review the customer journey, identify how it's supported, and take a
consultative approach with the internal team to help clients overcome issues
and achieve goals
5. Communicate effectively with the internal team to understand customer
needs, maximize retention and growth, and share learnings
Required Skills
About Wobot Intelligence Private Limited
Wobot.ai is an AI-powered video analytics and process compliance company that analyzes camera feeds for compliance with regulatory and other SOPs for other businesses. We help reduce the risk of non-compliance, the cost of monitoring, and increase customer NPS. We see cameras as the third eye for enabling remote monitoring of businesses and processes. Our vision is to build technology that enables complete automation of process compliance monitoring. We aim to become an AI supervisor tool that not only provides notifications of violations but also provides a pat on the back when it comes to doing the right thing. Our mission is to deliver highly accurate models at economical costs with an exceptional user experience. Our clients include IRCTC, Barista, Rebel Foods, Kitopi, Blue Tokai, Cure.fit, and many more. Our investors are Sequoia and Titan Capital.
Job Summary
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