Customer Service/Customer Support - Internship

Selected intern's day-to-day responsibilities include:

1. Customer communication: Respond to customer queries via email, WhatsApp
chat, and phone in a friendly and professional manner.
2. Order confirmation: Contact customers to confirm order details when
needed, ensuring every order is processed correctly.
3. Address verification: Reach out to customers if the delivery address
information is incomplete or unclear.
4. Data management: Maintain accurate records of customer interactions, order
confirmations, and address updates using tools like Microsoft Excel.
5. Issue resolution: Help resolve order or delivery issues by coordinating
with other internal teams.
6. Customer satisfaction: Ensure every customer feels heard, supported, and
valued-delivering the high-quality service our brand is known for.