Customer Service/Customer Support - Internship

Selected intern's day-to-day responsibilities include:

1. Reply to incoming WhatsApp messages from leads (bot sends messages
automatically you only reply when someone texts back)
2. Share service details, pricing & offers with leads and solve their
questions politely
3. Convert interested leads into customers and close deals
4. Upload media (videos & posts) received daily to YouTube, Instagram & other
platforms
5. Maintain a simple daily update in Google Sheet (number of replies, deals
closed, uploads done)
6. Coordinate with the team when needed regarding pending uploads or customer
questions
7. Follow up with warm leads (people who showed interest earlier)
8. Share basic updates about customers with the team on WhatsApp