Customer Service/Customer Support - Internship
Soul In Harmony
Selected intern's day-to-day responsibilities include:
1. Quality calls (10 calls/day)
1. Conduct short (2-3 minute) lead qualification calls
2. Follow a provided script to ensure consistency
3. Record feedback and mark quality as per the criteria
2. WhatsApp messaging
1. Send confirmation messages to leads post-quality call (template provided,
only name & time to be updated)
2. Send appointment reminder messages as per schedule
3. Maintain professionalism and brand tone in all communications
3. WhatsApp group engagement
1. Share 4 pre-formatted messages weekly in the designated WhatsApp group(s)
2. Ensure timely posting and respond to basic follow-ups if required
Required Skills
About Soul In Harmony
Soul In Harmony is a leading personal transformation company in the education space, dedicated to helping individuals achieve holistic well-being through mindfulness, self-discovery, and personal growth. We offer a range of transformative programs, including mindfulness retreats, workshops, and online courses, designed to empower our clients to lead balanced and purposeful lives.
Job Summary
Ready to Apply?
Take the next step in your career journey. Join Soul In Harmony and make an impact.