Customer Service/Customer Support - Internship

Selected intern's day-to-day responsibilities include:

1. Proactively engage prospective UX designers: Initiate conversations via
calls and social channels with designers who have shown interest, understand
their goals, answer questions, and guide them toward the right course, cohort,
or consultation.
2. Drive conversions through consultations and follow-ups: Schedule and
manage consultation calls, clearly explain offerings, handle objections,
follow up consistently, and convert interested designers into paid, enrolled
community members.
3. Actively manage and support the designer community: Monitor the learning
platform/community, respond to questions or concerns, resolve issues promptly,
and keep members engaged and supported throughout their journey.
4. Maintain clear daily communication and reporting: Share structured daily
updates on outreach, conversations, conversions, blockers, and insights,
keeping the founder fully informed and involved.