Customer Service Executive - Internship

CloudBird Digital Private Limited

Internship Greater Noida, India INR 10,000 - 15,000 / stipend Posted 9 months ago

Application deadline has passed

Selected intern's day-to-day responsibilites include:

1. Follow up on incoming leads and convert abandoned carts via chat and calls
2. Guide customers before purchase and support them post-sale (delivery,
service, confidence)
3. Engage with B2B clients, build relationships, and offer relevant
products/services
4. Maintain clear reports on leads, conversions, follow-ups, and customer
feedback
5. Be the voice of the customer, identify gaps and improve the overall
experience

Required Skills

English Proficiency (Spoken) (general)

Required

English Proficiency (Written) (general)

Required

Sales (general)

Required

About CloudBird Digital Private Limited

Cloudbird Digital Private Limited is a global ed-tech company serving 12+ countries across the globe and is the largest content creation company, enabling the leading ed-tech companies in the world. Today, Cloudbird is serving more than 17 ed-tech companies with technology and content and has crossed a base of 1 million students. The endeavor is to connect exceptional learning pedagogy with the K-12 & university segments through cutting-edge technology.

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