Client Support Executive – Software Product (MyFleetMan) - Internship
Zingworks LLP
Selected intern's day-to-day responsibilities include:
1. Handle client support via calls and emails related to software usage,
queries, and troubleshooting.
2. Coordinate with the technical team to get software-related issues resolved
promptly.
3. Manage third-party compliance activities such as:
a. WhatsApp Business and Meta setup
b. SMS DLT registration
c. Payment Gateway KYC completion on behalf of clients
d. Provide assistance to the sales team for software demos or calls, when
required.
e. Maintain accurate client communication logs and update tasks in JIRA or
ticketing system
Required Skills
About Zingworks LLP
Zingworks can be described as the best of two worlds. It finds its foundation in the union of two separate companies - Appstute Technologies and Kairee Systems. Both of us believed in the power of custom software development, and that's wh,y after individually completing 10 years in our respective companies, we decided to give rise to ZingWorks LLP. Having a team of highly proficient and skilled developers, we hold the power to offer you customized software solutions, a full-fledged product development service, and the benefits of a startup accelerator. Our industry-specific software developers are actually the best at it. We offer our development solutions to enhance your workflow, magnify your growth, multiply revenues, and optimize business operations.
Job Summary
Ready to Apply?
Take the next step in your career journey. Join Zingworks LLP and make an impact.