CRM Implementation– AI Assisted - Internship
Welcome Gifts
We are implementing a new CRM system and need a proactive, tech-savvy intern
to support the full setup process. You will help organize and upload data,
configure the CRM structure, test the system, and assist in the final launch.
The role involves working closely with our sales and operations team to
understand business workflows and translate them into the CRM. You will also
use AI tools like ChatGPT and Gemini to create templates, documentation, SOPs,
and improve automation.
This internship offers hands-on experience in CRM implementation, data
management, workflow design, and AI-driven productivity. If you enjoy
structured tasks, learning new tools, and contributing to meaningful
operational improvements, this role is a great fit.
Selected intern's day-to-day responsibilities include:
1\. Clean, organize, and upload customer, lead & sales data into the CRM.
2\. Assist in setting up pipelines, fields, automations, tags, dashboards,
etc.
3\. Support testing and validation before CRM launch.
4\. Also, use AI tools to create:
a. Email templates & follow-up text
b. SOPs and training documents
c. Workflow notes and summaries
d. Coordinate with internal teams to ensure a smooth system onboarding.
e. Provide basic support to the team during go-live.
Required Skills
About Welcome Gifts
Founded in 2003, Welcome Gifts is a premium corporate gifting company specializing in customized gifting solutions that align perfectly with every client's brand, vision, and requirements. With an extensive portfolio of 100-plus trusted brands, we curate thoughtful, high-quality gifting options tailored to every occasion. This includes employee engagement gifts, client appreciation gifts, festive gifting, brand promotion gifts, and large-scale corporate gifting programs. Over the last two decades, we have built a strong presence in the pharmaceutical industry. Beyond pharma, we continue to expand rapidly across IT, financial services, manufacturing, real estate, and several other sectors. We help businesses strengthen relationships through meaningful gifts that leave a long-lasting impact.
Job Summary
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