Client & Tech Support - Internship
Trigrexam
Selected intern's day-to-day responsibilities include:
1\. Providing customer and technical support through various communication
channels and platforms respectively.
2\. Handling customer queries and resolving issues in a timely and efficient
manner.
3\. Assisting customers with product/service-related inquiries.
4\. Documenting customer interactions and feedback to improve support
services.
5\. Coordinating with internal teams to ensure seamless resolution of customer
concerns.
6\. Supporting operational tasks related to customer service.
7\. Maintaining a professional and customer-centric approach at all times.
Required Skills
About Trigrexam
One of the major setbacks in our education sector is content. Every institution spends a huge amount of time, money, and manpower on making content that is accessible to those they want to. Trigrexam was launched in 2017 and found success during its education enhancement journey. Trigrexam is a company that focuses on 'content reusability' along with many features like integrated online exam software and a question plugin system on a single platform with optimized unique user domains for each user. It is harnessed by an efficient and striving team of people from IIT. The greatest feature of Trigrexam is that any valid user can create their content for now, and they control all the authority over their content and can sell it. Apart from that, Trigrexam is a reliable platform that allows you to conduct exams online and offline on a local network with any type of question, at great speed, with high security, and in a cost-effective way.
Job Summary
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