Accounting & Taxation - Internship

Selected intern's day-to-day responsibilities include:

1. Serve as the primary point of contact for customers, handling inbound and
outbound calls, texts, and chats with professionalism and empathy.
2. Actively listen to customer concerns, provide clear and timely solutions,
and ensure a seamless resolution process.
3. Collaborate with internal teams to address customer inquiries and resolve
issues effectively.
4. Maintain accurate and up-to-date records of customer interactions,
feedback, and resolutions in the CRM system.
5. Support team projects and initiatives aimed at improving processes and
elevating the quality of customer service.