Customer Service/Customer Support - Internship

Are you a tech-savvy individual with a passion for customer service and client

relationship management? We are looking for a Customer Service/Customer

Support intern to join our team at CMT AI Company!

Key responsibilities:

1\. Assist customers with inquiries, troubleshoot technical issues, and

provide solutions promptly and efficiently.

2\. Manage and update customer data in our CRM system to ensure accurate and

up-to-date information.

3\. Collaborate with the sales team to provide support in identifying

potential leads and opportunities for upselling.

4\. Utilize MS-Excel to analyze customer data and generate reports for

management review.

5\. Participate in customer satisfaction surveys and follow-up calls to gather

feedback and improve overall customer experience.

6\. Provide training and support to customers on how to use our products and

services effectively.

7\. Work closely with the customer service team to ensure seamless

communication and coordination in resolving customer issues.

If you are a proactive and detail-oriented individual with excellent

communication skills and a strong proficiency in CRM and MS-Excel, we would

love to have you on board! Join us in revolutionizing customer service in the

AI industry and make a real impact on our customers' experience. Apply now!