Customer Service/Customer Support - Internship
BeamCrew
Are you a highly motivated individual with a passion for customer service?
Join us at BeamCrew as a customer service/customer support intern! As part of
our dynamic team, you will have the opportunity to enhance your skills in MS-
Office, MS-Excel, and both spoken and written proficiency in Hindi and
English. Your responsibilities will include:
Selected intern's day-to-day responsibilities include:
1\. Assisting customers via phone, email, and chat to provide exceptional
service and resolve inquiries.
2\. Maintaining accurate records of customer interactions and transactions.
3\. Collaborating with team members to ensure seamless communication and
support.
4\. Utilizing MS-Office and MS-Excel to track and analyze customer data.
5\. Conducting follow-up calls to ensure customer satisfaction and retention.
6\. Contributing to the development of customer service strategies and
initiatives.
7\. Continuously seeking opportunities for professional growth and learning in
a fast-paced environment.
If you are a proactive problem-solver with excellent communication skills and
a strong work ethic, we want to hear from you! Join us at BeamCrew and
kickstart your career in customer service today.
Required Skills
About BeamCrew
We are India's first long-distance concierge service catering to NRIs around the world, as well as their families and corporate executives in India, while maintaining high standards. BeamCrew provides a range of services in healthcare, real estate, daily errands, and other miscellaneous services across India.
Job Summary
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