Customer Service/Customer Support - Internship

As a Customer Service/Customer Support intern at Career Roadmap, you will have

the opportunity to work closely with our dynamic team to provide top-notch

support to our clients. Your knowledge of Customer Support, MS-Excel, MS-Word,

MS-PowerPoint, and Canva will be key in assisting us in delivering exceptional

service to our customers.

Key Responsibilities:

1\. Responding to customer inquiries and resolving issues in a timely and

professional manner.

2\. Assisting in the creation of visually appealing presentations using Canva

and MS-PowerPoint.

3\. Managing customer databases and updating information using MS-Excel.

4\. Collaborating with the team to improve customer support processes and

procedures.

5\. Providing support during virtual events and webinars.

6\. Conducting research to support the development of customer success

strategies.

7\. Contributing to the overall success of the Customer Service team through

active participation and innovative ideas.

If you are a detail-oriented and enthusiastic individual looking to gain

valuable experience in customer service and support, apply now to join our

team at Career Roadmap!