Customer Service/Customer Support - Internship

As a Customer Service/Customer Support intern at Niviverse Technologies

Private Limited, you will have the opportunity to enhance your skills while

providing exceptional service to our clients. Your English proficiency, both

spoken and written, will be essential in communicating effectively with

customers. Proficiency in MS-Excel will also be necessary for organizing and

analyzing customer data.

Key Responsibilities:

1\. Respond to customer inquiries and provide timely and accurate information

2\. Assist in resolving customer complaints and issues to ensure customer

satisfaction

3\. Maintain detailed records of customer interactions and transactions

4\. Collaborate with team members to improve overall customer experience

5\. Utilize MS-Excel to track and analyze customer data for reporting purposes

6\. Identify customer needs and recommend appropriate products or services

7\. Continuously strive to improve customer service skills and knowledge to

better serve our clients.

If you are a motivated individual with a passion for customer service and a

strong desire to learn and grow, we invite you to join our team at Niviverse

Technologies Private Limited.