Onion Insights

Onion Insights is a global customer experience measurement company established in 2009, headquartered in Mumbai, India. We exist to consult on, create, measure, and deliver exceptional customer experiences, transforming both your customers and your people into loyal brand advocates. We deliver a combination of consulting prowess and focused business insights, with compelling data storytelling that comes from 20 years of experience in advertising, marketing, research, mystery shopping, and customer satisfaction. Since 2009, Onion Insights has been powering global brands in the continuous evolution of customer excellence - moving from service through experience to build true excellence for both your people and your customers.