Community Management - Internship
IQuanta
Selected intern's day-to-day responsibilites include:
1\. Create and submit a minimum of six (6) high-quality and relevant posts per
day across diverse categories such as news, discussions, memes, academic tips,
and career advice.
2\. Engage actively within the community by upvoting and commenting
meaningfully on every post to foster discussion and increase visibility.
3\. Maintain an active presence across similar online communities while
adhering to iQuanta's community engagement guidelines.
4\. Ensure a Turnaround Time (TAT) of under 10 minutes for responding to all
query-based posts with accurate and helpful information or by escalating
appropriately.
5\. Proactively resolve user queries, guide new members, and direct users to
relevant internal or external resources.
6\. Enforce all community rules and guidelines by moderating content, removing
spam, and ensuring respectful and constructive discussions.
7\. Monitor and manage spam, bot activity, and inappropriate behavior using
the available moderator tools.
8\. Prepare and submit a concise weekly report summarizing key metrics such as
top-performing posts, common queries, moderation actions taken, and
recommendations for community growth.
Required Skills
About IQuanta
iQuanta - CAT online coaching, is the single largest CAT and aptitude preparation group. iQuanta utilizes Facebook as a platform to provide its sessions to aspirants, and as this reduces the input cost, iQuanta trickles down this advantage to its end users. Year after year, the results iQuanta has displayed are a testament to the fact that it is here to stay and will only get bigger by the day.
Job Summary
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