Social Media Marketing - Internship

Selected intern's day-to-day responsibilities include:

1\. Monitor and track the company's online presence across various platforms,

such as review sites, social media, forums, and blogs

2\. Identify potential reputation threats and bring them to the attention of

the supervisor or team

3\. Respond promptly to negative reviews, comments, or mentions about the

company, following established guidelines and scripts

4\. Assist in creating and executing strategies to promote positive online

content and amplify the company's brand reputation

5\. Engage with customers and handle queries or complaints in a professional

and courteous manner

6\. Conduct research and analysis on competitors' online reputations and

strategies

7\. Assist in creating and curating content (text, images, videos) for the

company's social media channels and website

8\. Perform data entry tasks, such as updating databases with online mentions,

reviews, and customer interactions

9\. Participate in team meetings and provide insights or suggestions for

improving online reputation management efforts

10\. Adhere to company policies and guidelines related to online engagement,

confidentiality, and data privacy

11\. Undertake any other tasks or projects assigned by the supervisor or team

related to online reputation management