Customer Service/Customer Support - Internship

Selected intern's day-to-day responsibilities include:

1\. Engaging in clear and polite verbal communication (phone, in-person, or

video)

2\. Writing effective written communication (email, chat, helpdesk replies)

3\. Simplifying complex information for customers

4\. Acknowledging and validating their emotions

5\. Asking the right follow-up questions to understand the problem